Pelco ENDURA WS5000 User Manual download pdf (Page 3)

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Recovering the WS5000 Software

Follow these instructions if Microsoft Windows is still operable on the workstation but the WS5000 software fails to start properly.

1. If you are logged on as a user, close all programs and log out.

NOTE:

It is not enough to switch users to the WS5050 Administrator. You must log out and then log back on as the WS5050 Administrator.

2. Log on to the WS5050 workstation as the WS5050 Administrator.

3. From the desktop, double-click the WS5050 System Tools shortcut. The WS5050 System Tools folder opens.

4. Double-click

“Re-install WS5000”

. A DOS window opens and the utility starts.

5. If you have exported video or audio recordings to the WS5050, a list of recordings is displayed. You must remove all recordings before the

utility will restore the software. To avoid losing sensitive or critical recordings, copy them to another directory on the hard drive, to another

directory on the network, or to a removable storage device before you delete them.

a. From the WS5050 System Tools folder, open the GUI folder.

b. Remove all recordings located with the following extensions: .pef, .mp4, .bmp, .jpg. .jpeg, and .png. Most recordings are stored in

either the Export folder or the Images folder. You might also have stored recordings in other folders under the GUI folder. These must

also be removed before the utility will continue.

c. Once you remove all recordings, return to the DOS window and press any key. The utility closes.

d. From the WS5050 System Tools folder, double-click

“Re-install WS5000”

. If no more image ﬁles are found, the utility will restore the

WS5000 software.

6. Log out and then log back on as a user.

No further conﬁguration is required.

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Pelco ENDURA WS5000 User Manual Page 3